WHAT WE DO AT REFLECT DIGITAL?

Reflect Digital is the digital marketing agency your customers will thank you for hiring.

Putting our client’s customers first, we work closely with ambitious global brands and eCommerce businesses looking to elevate their marketing and move towards true customer centricity. We help these companies to unleash their digital performance and grow revenue by leveraging human insights and psychological nudges to optimise strategies.

We believe end-customers do not care what channel they find their solution(s) via. The key for brands is to deliver the right message, at the right time in the right place, having built enough of a relationship and trust with the user to drive action or conversion. This is why a deeper understanding of your customer’s journeys, drivers and motivations is needed if you want to deliver exponential growth.

Since we were founded in 2011, we’ve received many awards and recognitions, including BIMA Agency Of The Year 2024, Campaign's 3rd Best Place to Work in 2025, Employer of the Year, and Best Integrated Campaign (Large) 2024 with Brakes, among others demonstrating both our commitment to our team and delivering truly strategic campaigns for our clients.

THE ROLE

This is a hybrid role where the successful candidate will need to come to our Maidstone office 2 days a week.

This role is available as a full-time or part-time position (3 days a week)

What we are looking for:

A Senior Creative Designer & Strategist to lead the charge on ideation, storytelling, and standout execution across client campaigns and internal initiatives.

You’ll be our creative powerhouse — dreaming up big ideas, executing with flair, and making behavioural science irresistible through creative strategy. You’ll work across disciplines — from Paid Media to Digital PR and Video — to inspire, challenge, and level up our creative output.

RESPONSIBILITIES

Creative That Converts

• Turn behavioural insights into ideas that sell — from scroll-stopping social ads to award-winning digital PR assets.

• Champion brand storytelling for clients, ensuring their voice and vision shine.

• Act as a creative consultant — suggesting ideas, formats, and executions that challenge the norm and drive growth.

Strategy That Sticks

• Design smart, insight-led creative strategies that align with business goals.

• Collaborate with strategists, data experts, and behavioural scientists to ensure your ideas have measurable impact.

• Evolve your work based on results — A/B testing, feedback, and performance data.

Craft That Inspires

• Produce polished, high-impact visuals across multiple formats — static, video, motion, digital.

• Bring concepts to life using Adobe CC, Figma, and even dabble in basic animation and video production.

Lead quality assurance, feedback, and continuous improvement of our creative output.

Culture & Collaboration

• Run ideation sessions that get the whole agency thinking bigger.

• Keep our creative culture fresh — from trend round-ups to internal inspiration sessions.

Work cross-functionally across all teams — SEO, Paid Media, Digital PR, Behavioural Science, and beyond.

Desirable skills:

• Experience designing and creating animation
  

You’ll Thrive If You Are:

• Curious: You think in “I wonder…” and you’re hungry to explore how behavioural science and creativity intersect.

• Bold: You love pushing boundaries, trying new things, and driving fresh thinking.

• Organised & Self-Driven: You know how to own your work from start to finish without micromanagement.

• A Natural Collaborator: You listen, share, and spark ideas that energise the team and excite our clients.

• Results-Focused: You're as passionate about performance as you are about polish.
  

YOUR PLACE IN THE AGENCY AND KEY RELATIONSHIPS

• Report to the Head of Creative Content and DPR

• Collaborate with our Head of Video

• Work with all teams across the agency to share your creative skills
  

THE PACKAGE

• Salary: £40k+ DOE  (pro rata if part-time)

• Work/Life Balance: Flexible working, 4-day work week, and hybrid working available.

• Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and between Christmas and NY.

• Healthcare: Private Healthcare from Vitality.

• Breakfast Club and healthy snacks

• Weekly Wellbeing Sessions

• Access to trained Mental Health First Aiders (MHFA)

• Lunch & Learn and Brunch & Learn sessions

• Internal Training Opportunities -MHFA Training, First Aid Training, ED&I Training

• Endometriosis Friendly Employer

• Career Progression

• Agency Partnerships

To watch staff testimonials about our company culture you can watch this video on YouTube.

Interview process - What to expect. 

This is a more detailed breakdown of our interview process and what to expect at every stage. If you require any reasonable adjustments to this process, please notify us at the application stage. 

1. Cultural Interview with People Director & Hiring Manager interview via Google Meets - 1 hour

2. Task Stage - A task is set in advance and then a task Interview in person (where applicable to the role) - 1.5hrs at the Maidstone office

3. Video or phone interview with our CEO, Becky.

Diversity and inclusion are at the heart of what we value as an organisation. Reflect Digital is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our People team is happy to support any reasonable adjustments that are needed within the recruitment process, such as additional time or different application or interview formats. If we can do something to alter the recruitment process to better suit you, please let us know when you apply. We are committed to providing an inclusive and welcoming environment for all employees, volunteers, subcontractors, freelancers, and clients. Your information will be kept confidential according to the General Data Protection Regulation (GDPR).

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Reflect Digital we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.